{"id":238,"date":"2018-06-11T16:16:55","date_gmt":"2018-06-11T16:16:55","guid":{"rendered":"https:\/\/openbook.ums.edu.my\/iotb\/chapter\/using-personas\/"},"modified":"2024-09-19T04:15:03","modified_gmt":"2024-09-19T04:15:03","slug":"using-personas","status":"publish","type":"chapter","link":"https:\/\/openbook.ums.edu.my\/iotb\/chapter\/using-personas\/","title":{"raw":"Using Personas","rendered":"Using Personas"},"content":{"raw":"Designers use personas to\u00a0represent the different types of people who might access a website or product. In this toolkit, we have used personas to help you keep in mind the types of students and their various abilities\u00a0while you're developing content. We've also used these personas to\u00a0introduce different types of hardware and software that students typically use.\n\nWe've adapted personas from\u00a0Sarah Horton and Whitney Quesenbery's book <a href=\"http:\/\/uxmag.com\/articles\/book-excerpt-a-web-for-everyone\"><em>A Web for Everyone: Designing Accessible User Experience<\/em><\/a>\u00a0so they are specific to post-secondary students with print disabilities in British Columbia (based on\u00a0data from <a href=\"http:\/\/caperbc.ca\/files\/2014\/05\/CAPER-BC-Annual-Report-2014.pdf#page=13\" target=\"_blank\" rel=\"noopener\">CAPER-BC Annual Report [PDF]<\/a>\u00a0and the students who attended our focus group).\n\nThese are some of the students who will be reading the open textbooks that you write.\n<h1><a id=\"Mark\" href=\"\"><\/a>Mark<\/h1>\n<a href=\"\/wp-content\/uploads\/sites\/94\/2018\/06\/persona3.png\"><img src=\"https:\/\/openbook.ums.edu.my\/wp-content\/uploads\/sites\/183\/2018\/06\/persona3-300x184.png\" alt=\"Mark has a learning disability. He absorbs information best by hearing it.\" class=\"wp-image-232 size-medium aligncenter\" width=\"300\" height=\"184\"><\/a>Mark is 17 years old. He is a future heavy-duty mechanic with a learning disability that was diagnosed in Grade 8. Mark absorbs information best by hearing it and enjoys making and fixing stuff with his hands. He's in his first semester of college, taking trades courses and loving it. Mark can't wait to complete the foundation courses and move into his first apprenticeship placement. He lives at home with his family; they all share one computer.\n\n<strong>Ability<\/strong>: Difficulty absorbing a lot of information when reading\n\n<strong>Aptitude<\/strong>:\u00a0Basic technology user\n\n<strong>Attitude<\/strong>:\u00a0Prefers to do things himself, but can get easily frustrated or impatient, especially with technology\n\n<strong>Assistive technology<\/strong>: MP3 player\n\n<strong>Format\u00a0preference<\/strong>: MP3 so he can listen on the go\n\nListen to an <a href=\"http:\/\/caperbc.ca\/files\/2014\/02\/Paul.mp3\" rel=\"noopener\">MP3 recording of a synthetic voice<\/a>.\n\nhttp:\/\/caperbc.ca\/files\/2014\/02\/Paul.mp3\n\n<hr>\n\n<h1><a id=\"Jacob\" href=\"\"><\/a>Jacob<\/h1>\n<img src=\"https:\/\/openbook.ums.edu.my\/wp-content\/uploads\/sites\/183\/2024\/09\/Jacob-300x225.jpg\" alt=\"Jacob is blind\" class=\"wp-image-233 size-medium aligncenter\" width=\"300\" height=\"225\">\n\nJacob is a fourth-year business administration student who is blind and a bit of a geek.\u00a0Jacob is 28 years old and can't wait to get his last few classes out of the way so he can start his career. He shares an apartment with his girlfriend.\n\n<strong>Ability<\/strong>:\u00a0Blind since birth\n\n<strong>Aptitude<\/strong>:\u00a0Skilled technology user\n\n<strong>Attitude<\/strong>:\u00a0Digital native, early adopter, persists until he gets it\n\n<strong>Assistive technologies<\/strong>:\n<ul>\n \t<li>Screen reader (JAWS on his laptop, VoiceOver on his iPhone)<\/li>\n \t<li>Victor Reader Stream<\/li>\n \t<li>Audio recorder (to take notes)<\/li>\n \t<li>Refreshable Braille display<\/li>\n<\/ul>\n<strong>Format preference<\/strong>:\u00a0Electronic text, which he can easily use in JAWS and with VoiceOver; detests PDFs\n\nWatch a <a href=\"https:\/\/www.youtube.com\/watch?v=_YpNrOkW0Mw#t=4m08s\" rel=\"noopener\">student using JAWS<\/a> (4:08-6:18s).\n\nhttps:\/\/www.youtube.com\/watch?v=_YpNrOkW0Mw#t=4m08s\n\nListen to a <a href=\"https:\/\/soundcloud.com\/freecodecamp\/zersiaxs-screen-reader\" rel=\"noopener\">computer-science student's screen reader<\/a>.\n\nhttps:\/\/soundcloud.com\/freecodecamp\/zersiaxs-screen-reader\n\n<hr>\n\n<h1><a id=\"Diana\" href=\"\"><\/a>Diana<\/h1>\n<img src=\"https:\/\/openbook.ums.edu.my\/wp-content\/uploads\/sites\/183\/2024\/09\/persona_diana-300x184.jpg\" alt=\"Diana has poor vision and needs enlarged text or uses text-to-speech software.\" class=\"wp-image-234 size-medium aligncenter\" width=\"300\" height=\"184\">\n<p style=\"text-align: left\">Diana is retraining to be a personal coach after she experienced vision loss and was unable to continue working as a bus driver. She is 48 years old and taking many of her classes online. She lives with her husband.<\/p>\n<strong>Ability<\/strong>: Gradual\u00a0loss of vision; can easily read using a magnifier, but her eyes fatigue quickly\n\n<strong>Aptitude<\/strong>: Intermediate technology user\n\n<strong>Attitude<\/strong>: Has a routine and likes to stick to it\n\n<strong>Assistive technologies<\/strong>:\n<ul>\n \t<li>ZoomText<\/li>\n \t<li>TextAloud text to speech software<\/li>\n<\/ul>\n<strong>Format preference<\/strong>:\u00a0PDF or electronic text that she can enlarge on her computer or listen to using\u00a0TextAloud\n\nWatch a <a href=\"https:\/\/www.youtube.com\/watch?v=_YpNrOkW0Mw\" rel=\"noopener\">student using ZoomText<\/a>\u00a0(0-1:31). <a href=\"https:\/\/www.youtube.com\/watch?v=_YpNrOkW0Mw\"><\/a>\n\nhttps:\/\/www.youtube.com\/watch?v=_YpNrOkW0Mw\n\n<hr>\n\n<h1><a id=\"Trish\" href=\"\"><\/a>Trish<\/h1>\n<img src=\"https:\/\/openbook.ums.edu.my\/wp-content\/uploads\/sites\/183\/2024\/09\/Emily-300x225.jpg\" alt=\"Trish has a physical disability. She prefers ebook formats and print.\" class=\"wp-image-235 size-medium aligncenter\" width=\"300\" height=\"225\">\n\nTrish is a college student taking university transfer courses who prefers using print books. An accident left Trish with several physical disabilities. She is 18 years old and lives with her family.\n\n<strong>Ability<\/strong>: Suffers from brain damage, paralysis, and has motor issues\n\n<strong>Aptitude<\/strong>: Basic computer user, intermediate iPad user\n\n<strong>Attitude<\/strong>: Generally dependent on family, so enjoys reading and studying independently\n\n<strong>Assistive technologies<\/strong>:\n<ul>\n \t<li>iPad<\/li>\n \t<li>Motorized wheelchair<\/li>\n<\/ul>\n<strong>Format preference<\/strong>: eBook formats, such as PDF, that can be easily loaded onto her iPad\n\n<hr>\n\n<h1><a id=\"Ann\" href=\"\"><\/a>Ann<\/h1>\n<img src=\"https:\/\/openbook.ums.edu.my\/wp-content\/uploads\/sites\/183\/2024\/09\/persona2-300x184.jpg\" alt=\"Ann has a learning disability that makes it difficult for her to concentrate.\" class=\"wp-image-236 size-medium aligncenter\" width=\"300\" height=\"184\">\n\nAnn is a chemistry major with ADHD, a learning disability that makes it difficult for her to concentrate. She is 20 years old and hopes to become a pharmacist. Ann lives in a dorm on campus with two other female students.\n\n<strong>Ability<\/strong>: ADHD, has difficulty concentrating\n\n<strong>Aptitude<\/strong>: Intermediate computer user\n\n<strong>Attitude<\/strong>: Struggles at times, but is very appreciative of how much learning software helps her\n\n<strong>Assistive technology<\/strong>: Kurzweil learning software (on laptop)\n\n<strong>Format preference<\/strong>:\u00a0Reading and listening at the same time\n\nWatch a <a href=\"https:\/\/www.youtube.com\/watch?v=_YpNrOkW0Mw#t=1m32s\" rel=\"noopener\">student using Kurzweil on a computer<\/a> (1:32-4:07).\n\nhttps:\/\/www.youtube.com\/watch?v=_YpNrOkW0Mw#t=1m32s\n\n<hr>\n\n<h1><a id=\"Steven\" href=\"\"><\/a>Steven<\/h1>\n<img src=\"https:\/\/openbook.ums.edu.my\/wp-content\/uploads\/sites\/183\/2024\/09\/Steven-300x225.jpg\" alt=\"Steven is deaf\" class=\"wp-image-237 size-medium aligncenter\" width=\"300\" height=\"225\">\n\nSteven is an English major who is deaf. He is 23 years old and likes the flexibility of taking online classes. He lives by himself.\n\n<strong>Ability<\/strong>: Native language is ASL; can speak and read lips\n\n<strong>Aptitude<\/strong>: Intermediate technology user\n\n<strong>Attitude<\/strong>: Can get annoyed about accessibility, such as lack of captions\n\n<strong>Assistive technologies<\/strong>:\n<ul>\n \t<li>CART (communication access real-time translation) for lectures<\/li>\n \t<li>Captions<\/li>\n \t<li>Video chat<\/li>\n<\/ul>\n<strong>Format preference<\/strong>: No preference in regards to textbook formats; but, videos without captions are meaningless\n\nWatch a <a href=\"https:\/\/www.youtube.com\/watch?v=qn4B0gyDosA\" rel=\"noopener\">video demonstration of CART<\/a>. Note: this video is also captioned.\n\nhttps:\/\/www.youtube.com\/watch?v=qn4B0gyDosA\n<h3>Media Attributions<\/h3>\n<ul>\n \t<li>Jacob: \"<a href=\"https:\/\/www.flickr.com\/photos\/rosenfeldmedia\/11496864803\/in\/album-72157638911360206\/\">WFE003: Jacob<\/a>\" by <a href=\"https:\/\/www.flickr.com\/photos\/rosenfeldmedia\/\">Rosenfeld Media<\/a>. \u00a9 <a href=\"https:\/\/creativecommons.org\/licenses\/by\/2.0\/\">Creative Commons Attribution 2.0 Generic Licence<\/a>.<\/li>\n \t<li>Trish: \"<a href=\"https:\/\/www.flickr.com\/photos\/rosenfeldmedia\/11496848136\/in\/album-72157638911360206\/\">WFE002: Emily<\/a>\" by <a href=\"https:\/\/www.flickr.com\/photos\/rosenfeldmedia\/\">Rosenfeld Media<\/a>. \u00a9 <a href=\"https:\/\/creativecommons.org\/licenses\/by\/2.0\/\">Creative Commons Attribution 2.0 Generic Licence<\/a>.<\/li>\n \t<li>Steven: \"<a href=\"https:\/\/www.flickr.com\/photos\/rosenfeldmedia\/11496879803\/in\/album-72157638911360206\/\">WFE005: Steven<\/a>\"\u00a0by <a href=\"https:\/\/www.flickr.com\/photos\/rosenfeldmedia\/\">Rosenfeld Media<\/a>. \u00a9 <a href=\"https:\/\/creativecommons.org\/licenses\/by\/2.0\/\">Creative Commons Attribution 2.0 Generic Licence<\/a>.<\/li>\n \t<li>Mark, Diana, Ann: Original artwork by Hilda Anggraeni (BCcampus). \u00a9 <a href=\"https:\/\/creativecommons.org\/licenses\/by\/2.0\/\">Creative Commons Attribution 4.0 International Licence<\/a>.<\/li>\n<\/ul>","rendered":"<p>Designers use personas to\u00a0represent the different types of people who might access a website or product. In this toolkit, we have used personas to help you keep in mind the types of students and their various abilities\u00a0while you&#8217;re developing content. We&#8217;ve also used these personas to\u00a0introduce different types of hardware and software that students typically use.<\/p>\n<p>We&#8217;ve adapted personas from\u00a0Sarah Horton and Whitney Quesenbery&#8217;s book <a href=\"http:\/\/uxmag.com\/articles\/book-excerpt-a-web-for-everyone\"><em>A Web for Everyone: Designing Accessible User Experience<\/em><\/a>\u00a0so they are specific to post-secondary students with print disabilities in British Columbia (based on\u00a0data from <a href=\"http:\/\/caperbc.ca\/files\/2014\/05\/CAPER-BC-Annual-Report-2014.pdf#page=13\" target=\"_blank\" rel=\"noopener\">CAPER-BC Annual Report [PDF]<\/a>\u00a0and the students who attended our focus group).<\/p>\n<p>These are some of the students who will be reading the open textbooks that you write.<\/p>\n<h1><a id=\"Mark\" href=\"\"><\/a>Mark<\/h1>\n<p><a href=\"\/wp-content\/uploads\/sites\/94\/2018\/06\/persona3.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/openbook.ums.edu.my\/wp-content\/uploads\/sites\/183\/2018\/06\/persona3-300x184.png\" alt=\"Mark has a learning disability. He absorbs information best by hearing it.\" class=\"wp-image-232 size-medium aligncenter\" width=\"300\" height=\"184\" srcset=\"https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2018\/06\/persona3-300x184.png 300w, https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2018\/06\/persona3-768x472.png 768w, https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2018\/06\/persona3-65x40.png 65w, https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2018\/06\/persona3-225x138.png 225w, https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2018\/06\/persona3-350x215.png 350w, https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2018\/06\/persona3.png 957w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>Mark is 17 years old. He is a future heavy-duty mechanic with a learning disability that was diagnosed in Grade 8. Mark absorbs information best by hearing it and enjoys making and fixing stuff with his hands. He&#8217;s in his first semester of college, taking trades courses and loving it. Mark can&#8217;t wait to complete the foundation courses and move into his first apprenticeship placement. He lives at home with his family; they all share one computer.<\/p>\n<p><strong>Ability<\/strong>: Difficulty absorbing a lot of information when reading<\/p>\n<p><strong>Aptitude<\/strong>:\u00a0Basic technology user<\/p>\n<p><strong>Attitude<\/strong>:\u00a0Prefers to do things himself, but can get easily frustrated or impatient, especially with technology<\/p>\n<p><strong>Assistive technology<\/strong>: MP3 player<\/p>\n<p><strong>Format\u00a0preference<\/strong>: MP3 so he can listen on the go<\/p>\n<p>Listen to an <a href=\"http:\/\/caperbc.ca\/files\/2014\/02\/Paul.mp3\" rel=\"noopener\">MP3 recording of a synthetic voice<\/a>.<\/p>\n<p><!--[if lt IE 9]><script>document.createElement('audio');<\/script><![endif]--><br \/>\n<audio class=\"wp-audio-shortcode\" id=\"audio-238-1\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"http:\/\/caperbc.ca\/files\/2014\/02\/Paul.mp3?_=1\" \/><a href=\"http:\/\/caperbc.ca\/files\/2014\/02\/Paul.mp3\">http:\/\/caperbc.ca\/files\/2014\/02\/Paul.mp3<\/a><\/audio><\/p>\n<hr \/>\n<h1><a id=\"Jacob\" href=\"\"><\/a>Jacob<\/h1>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/openbook.ums.edu.my\/wp-content\/uploads\/sites\/183\/2024\/09\/Jacob-300x225.jpg\" alt=\"Jacob is blind\" class=\"wp-image-233 size-medium aligncenter\" width=\"300\" height=\"225\" srcset=\"https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2024\/09\/Jacob-300x225.jpg 300w, https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2024\/09\/Jacob-65x49.jpg 65w, https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2024\/09\/Jacob-225x169.jpg 225w, https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2024\/09\/Jacob-350x263.jpg 350w, https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2024\/09\/Jacob.jpg 640w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Jacob is a fourth-year business administration student who is blind and a bit of a geek.\u00a0Jacob is 28 years old and can&#8217;t wait to get his last few classes out of the way so he can start his career. He shares an apartment with his girlfriend.<\/p>\n<p><strong>Ability<\/strong>:\u00a0Blind since birth<\/p>\n<p><strong>Aptitude<\/strong>:\u00a0Skilled technology user<\/p>\n<p><strong>Attitude<\/strong>:\u00a0Digital native, early adopter, persists until he gets it<\/p>\n<p><strong>Assistive technologies<\/strong>:<\/p>\n<ul>\n<li>Screen reader (JAWS on his laptop, VoiceOver on his iPhone)<\/li>\n<li>Victor Reader Stream<\/li>\n<li>Audio recorder (to take notes)<\/li>\n<li>Refreshable Braille display<\/li>\n<\/ul>\n<p><strong>Format preference<\/strong>:\u00a0Electronic text, which he can easily use in JAWS and with VoiceOver; detests PDFs<\/p>\n<p>Watch a <a href=\"https:\/\/www.youtube.com\/watch?v=_YpNrOkW0Mw#t=4m08s\" rel=\"noopener\">student using JAWS<\/a> (4:08-6:18s).<\/p>\n<p><iframe loading=\"lazy\" id=\"oembed-1\" title=\"Assistive Software Demo: ZoomText, JAWS and Dragon\" width=\"500\" height=\"375\" src=\"https:\/\/www.youtube.com\/embed\/_YpNrOkW0Mw?start=248&#38;feature=oembed\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>Listen to a <a href=\"https:\/\/soundcloud.com\/freecodecamp\/zersiaxs-screen-reader\" rel=\"noopener\">computer-science student&#8217;s screen reader<\/a>.<\/p>\n<p><iframe loading=\"lazy\" id=\"oembed-2\" title=\"Zersiax&#39;s Screen Reader by freeCodeCamp\" width=\"500\" height=\"400\" scrolling=\"no\" frameborder=\"no\" src=\"https:\/\/w.soundcloud.com\/player\/?visual=true&#38;url=https%3A%2F%2Fapi.soundcloud.com%2Ftracks%2F188368027&#38;show_artwork=true&#38;maxheight=750&#38;maxwidth=500\"><\/iframe><\/p>\n<hr \/>\n<h1><a id=\"Diana\" href=\"\"><\/a>Diana<\/h1>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/openbook.ums.edu.my\/wp-content\/uploads\/sites\/183\/2024\/09\/persona_diana-300x184.jpg\" alt=\"Diana has poor vision and needs enlarged text or uses text-to-speech software.\" class=\"wp-image-234 size-medium aligncenter\" width=\"300\" height=\"184\" srcset=\"https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2024\/09\/persona_diana-300x184.jpg 300w, https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2024\/09\/persona_diana-65x40.jpg 65w, https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2024\/09\/persona_diana-225x138.jpg 225w, https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2024\/09\/persona_diana-350x215.jpg 350w, https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2024\/09\/persona_diana.jpg 700w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p style=\"text-align: left\">Diana is retraining to be a personal coach after she experienced vision loss and was unable to continue working as a bus driver. She is 48 years old and taking many of her classes online. She lives with her husband.<\/p>\n<p><strong>Ability<\/strong>: Gradual\u00a0loss of vision; can easily read using a magnifier, but her eyes fatigue quickly<\/p>\n<p><strong>Aptitude<\/strong>: Intermediate technology user<\/p>\n<p><strong>Attitude<\/strong>: Has a routine and likes to stick to it<\/p>\n<p><strong>Assistive technologies<\/strong>:<\/p>\n<ul>\n<li>ZoomText<\/li>\n<li>TextAloud text to speech software<\/li>\n<\/ul>\n<p><strong>Format preference<\/strong>:\u00a0PDF or electronic text that she can enlarge on her computer or listen to using\u00a0TextAloud<\/p>\n<p>Watch a <a href=\"https:\/\/www.youtube.com\/watch?v=_YpNrOkW0Mw\" rel=\"noopener\">student using ZoomText<\/a>\u00a0(0-1:31). <a href=\"https:\/\/www.youtube.com\/watch?v=_YpNrOkW0Mw\"><\/a><\/p>\n<p><iframe loading=\"lazy\" id=\"oembed-3\" title=\"Assistive Software Demo: ZoomText, JAWS and Dragon\" width=\"500\" height=\"375\" src=\"https:\/\/www.youtube.com\/embed\/_YpNrOkW0Mw?feature=oembed&#38;rel=0\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<hr \/>\n<h1><a id=\"Trish\" href=\"\"><\/a>Trish<\/h1>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/openbook.ums.edu.my\/wp-content\/uploads\/sites\/183\/2024\/09\/Emily-300x225.jpg\" alt=\"Trish has a physical disability. She prefers ebook formats and print.\" class=\"wp-image-235 size-medium aligncenter\" width=\"300\" height=\"225\" srcset=\"https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2024\/09\/Emily-300x225.jpg 300w, https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2024\/09\/Emily-65x49.jpg 65w, https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2024\/09\/Emily-225x169.jpg 225w, https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2024\/09\/Emily-350x263.jpg 350w, https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2024\/09\/Emily.jpg 640w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Trish is a college student taking university transfer courses who prefers using print books. An accident left Trish with several physical disabilities. She is 18 years old and lives with her family.<\/p>\n<p><strong>Ability<\/strong>: Suffers from brain damage, paralysis, and has motor issues<\/p>\n<p><strong>Aptitude<\/strong>: Basic computer user, intermediate iPad user<\/p>\n<p><strong>Attitude<\/strong>: Generally dependent on family, so enjoys reading and studying independently<\/p>\n<p><strong>Assistive technologies<\/strong>:<\/p>\n<ul>\n<li>iPad<\/li>\n<li>Motorized wheelchair<\/li>\n<\/ul>\n<p><strong>Format preference<\/strong>: eBook formats, such as PDF, that can be easily loaded onto her iPad<\/p>\n<hr \/>\n<h1><a id=\"Ann\" href=\"\"><\/a>Ann<\/h1>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/openbook.ums.edu.my\/wp-content\/uploads\/sites\/183\/2024\/09\/persona2-300x184.jpg\" alt=\"Ann has a learning disability that makes it difficult for her to concentrate.\" class=\"wp-image-236 size-medium aligncenter\" width=\"300\" height=\"184\" srcset=\"https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2024\/09\/persona2-300x184.jpg 300w, https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2024\/09\/persona2-65x40.jpg 65w, https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2024\/09\/persona2-225x138.jpg 225w, https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2024\/09\/persona2-350x215.jpg 350w, https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2024\/09\/persona2.jpg 700w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Ann is a chemistry major with ADHD, a learning disability that makes it difficult for her to concentrate. She is 20 years old and hopes to become a pharmacist. Ann lives in a dorm on campus with two other female students.<\/p>\n<p><strong>Ability<\/strong>: ADHD, has difficulty concentrating<\/p>\n<p><strong>Aptitude<\/strong>: Intermediate computer user<\/p>\n<p><strong>Attitude<\/strong>: Struggles at times, but is very appreciative of how much learning software helps her<\/p>\n<p><strong>Assistive technology<\/strong>: Kurzweil learning software (on laptop)<\/p>\n<p><strong>Format preference<\/strong>:\u00a0Reading and listening at the same time<\/p>\n<p>Watch a <a href=\"https:\/\/www.youtube.com\/watch?v=_YpNrOkW0Mw#t=1m32s\" rel=\"noopener\">student using Kurzweil on a computer<\/a> (1:32-4:07).<\/p>\n<p><iframe loading=\"lazy\" id=\"oembed-4\" title=\"Assistive Software Demo: ZoomText, JAWS and Dragon\" width=\"500\" height=\"375\" src=\"https:\/\/www.youtube.com\/embed\/_YpNrOkW0Mw?start=92&#38;feature=oembed\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<hr \/>\n<h1><a id=\"Steven\" href=\"\"><\/a>Steven<\/h1>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/openbook.ums.edu.my\/wp-content\/uploads\/sites\/183\/2024\/09\/Steven-300x225.jpg\" alt=\"Steven is deaf\" class=\"wp-image-237 size-medium aligncenter\" width=\"300\" height=\"225\" srcset=\"https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2024\/09\/Steven-300x225.jpg 300w, https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2024\/09\/Steven-65x49.jpg 65w, https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2024\/09\/Steven-225x169.jpg 225w, https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2024\/09\/Steven-350x263.jpg 350w, https:\/\/openbook.ums.edu.my\/iotb\/wp-content\/uploads\/sites\/183\/2024\/09\/Steven.jpg 640w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Steven is an English major who is deaf. He is 23 years old and likes the flexibility of taking online classes. He lives by himself.<\/p>\n<p><strong>Ability<\/strong>: Native language is ASL; can speak and read lips<\/p>\n<p><strong>Aptitude<\/strong>: Intermediate technology user<\/p>\n<p><strong>Attitude<\/strong>: Can get annoyed about accessibility, such as lack of captions<\/p>\n<p><strong>Assistive technologies<\/strong>:<\/p>\n<ul>\n<li>CART (communication access real-time translation) for lectures<\/li>\n<li>Captions<\/li>\n<li>Video chat<\/li>\n<\/ul>\n<p><strong>Format preference<\/strong>: No preference in regards to textbook formats; but, videos without captions are meaningless<\/p>\n<p>Watch a <a href=\"https:\/\/www.youtube.com\/watch?v=qn4B0gyDosA\" rel=\"noopener\">video demonstration of CART<\/a>. Note: this video is also captioned.<\/p>\n<p><iframe loading=\"lazy\" id=\"oembed-5\" title=\"Communication Access Realtime Translation: CART Services for Deaf and Hard-of-Hearing People\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/qn4B0gyDosA?feature=oembed&#38;rel=0\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h3>Media Attributions<\/h3>\n<ul>\n<li>Jacob: &#8220;<a href=\"https:\/\/www.flickr.com\/photos\/rosenfeldmedia\/11496864803\/in\/album-72157638911360206\/\">WFE003: Jacob<\/a>&#8221; by <a href=\"https:\/\/www.flickr.com\/photos\/rosenfeldmedia\/\">Rosenfeld Media<\/a>. \u00a9 <a href=\"https:\/\/creativecommons.org\/licenses\/by\/2.0\/\">Creative Commons Attribution 2.0 Generic Licence<\/a>.<\/li>\n<li>Trish: &#8220;<a href=\"https:\/\/www.flickr.com\/photos\/rosenfeldmedia\/11496848136\/in\/album-72157638911360206\/\">WFE002: Emily<\/a>&#8221; by <a href=\"https:\/\/www.flickr.com\/photos\/rosenfeldmedia\/\">Rosenfeld Media<\/a>. \u00a9 <a href=\"https:\/\/creativecommons.org\/licenses\/by\/2.0\/\">Creative Commons Attribution 2.0 Generic Licence<\/a>.<\/li>\n<li>Steven: &#8220;<a href=\"https:\/\/www.flickr.com\/photos\/rosenfeldmedia\/11496879803\/in\/album-72157638911360206\/\">WFE005: Steven<\/a>&#8221;\u00a0by <a href=\"https:\/\/www.flickr.com\/photos\/rosenfeldmedia\/\">Rosenfeld Media<\/a>. \u00a9 <a href=\"https:\/\/creativecommons.org\/licenses\/by\/2.0\/\">Creative Commons Attribution 2.0 Generic Licence<\/a>.<\/li>\n<li>Mark, Diana, Ann: Original artwork by Hilda Anggraeni (BCcampus). \u00a9 <a href=\"https:\/\/creativecommons.org\/licenses\/by\/2.0\/\">Creative Commons Attribution 4.0 International Licence<\/a>.<\/li>\n<\/ul>\n<div class=\"media-attributions clear\" prefix:cc=\"http:\/\/creativecommons.org\/ns#\" prefix:dc=\"http:\/\/purl.org\/dc\/terms\/\"><h3>Media Attributions<\/h3><ul><li >Mark       <\/li><li >Jacob       <\/li><li >Diana       <\/li><li >Trish       <\/li><li >Ann       <\/li><li >Steven       <\/li><\/ul><\/div>","protected":false},"author":1,"menu_order":2,"template":"","meta":{"pb_show_title":"","pb_short_title":"","pb_subtitle":"","pb_authors":["acoolidge","sdoner","trobertson","jgray"],"pb_section_license":""},"chapter-type":[48],"contributor":[81,84,82,83],"license":[],"class_list":["post-238","chapter","type-chapter","status-publish","hentry","chapter-type-standard","contributor-acoolidge","contributor-jgray","contributor-sdoner","contributor-trobertson"],"part":227,"_links":{"self":[{"href":"https:\/\/openbook.ums.edu.my\/iotb\/wp-json\/pressbooks\/v2\/chapters\/238","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/openbook.ums.edu.my\/iotb\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/openbook.ums.edu.my\/iotb\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/openbook.ums.edu.my\/iotb\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/openbook.ums.edu.my\/iotb\/wp-json\/pressbooks\/v2\/chapters\/238\/revisions"}],"predecessor-version":[{"id":239,"href":"https:\/\/openbook.ums.edu.my\/iotb\/wp-json\/pressbooks\/v2\/chapters\/238\/revisions\/239"}],"part":[{"href":"https:\/\/openbook.ums.edu.my\/iotb\/wp-json\/pressbooks\/v2\/parts\/227"}],"metadata":[{"href":"https:\/\/openbook.ums.edu.my\/iotb\/wp-json\/pressbooks\/v2\/chapters\/238\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/openbook.ums.edu.my\/iotb\/wp-json\/wp\/v2\/media?parent=238"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/openbook.ums.edu.my\/iotb\/wp-json\/pressbooks\/v2\/chapter-type?post=238"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/openbook.ums.edu.my\/iotb\/wp-json\/wp\/v2\/contributor?post=238"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/openbook.ums.edu.my\/iotb\/wp-json\/wp\/v2\/license?post=238"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}